Effective Date: 12-04-2019
At Samir Ahmad’s official website (samirahmad.sbs), we offer high-quality digital products, including WordPress themes, plugins, full websites, PHP scripts, Laravel scripts, software, and applications. Since digital products are non-tangible and instantly accessible, we maintain a strict no-refund and no-return policy.
1. No Refunds or Returns
Due to the nature of digital products:
- All sales are final. Once a purchase is completed, we do not offer refunds, returns, or exchanges under any circumstances.
- Digital products cannot be “returned” like physical goods, making it impossible to process refunds.
- We recommend thoroughly reviewing product descriptions, features, and compatibility before making a purchase.
2. Exceptions (Only if Required by Law)
Refunds may only be considered in cases where:
- A duplicate purchase was made due to a technical error.
- The product was not delivered due to an issue on our end, and we are unable to resolve it.
- Any refund or resolution required by consumer protection laws applicable in your region.
3. Support & Assistance
While we do not offer refunds, we are committed to providing technical support to ensure our products function as described. If you face any issues, please contact us, and we will do our best to assist you.
4. Fraudulent Disputes
If a chargeback or PayPal dispute is filed without valid reasons, we reserve the right to ban access to our website and take legal action to recover lost funds.
5. Contact Us
If you have any questions regarding this policy, feel free to reach out:
📧 Email: support@creativeitem.store
🌐 Website: samirahmad.sbs
By purchasing from samirahmad.sbs, you agree to this Refund Policy. Thank you for your understanding! 🚀